Pilates Class

Cancellation Policy

KH Therapy – Appointment Policy At KH Therapy, I aim to provide a welcoming, professional, and personalised experience for every client. To ensure each session runs smoothly and respectfully, please review the appointment policy below: 🕒 Arrival Please arrive on time for your appointment to make the most of your session. If you arrive late, the session will still end at the scheduled time out of respect for the next client. 📅 Booking & Payment All appointments must be booked in advance through the website or by contacting KH Therapy directly. Full payment is required at the time of booking. Your card will be charged once your session is confirmed. 🔁 Cancellations & Rescheduling You can cancel or reschedule your appointment up to 48 hours in advance without any extra charge. If you reschedule before the 48-hour window, your payment will be transferred to your new appointment. Cancellations or changes within 48 hours will be charged the full session fee, and payment is non-transferable. 📩 Communication If you're unsure which service suits you best, or you'd like to discuss your goals before booking, I’m always happy to help. Just send a message and I’ll respond within 24 hours. 💬 Respectful Environment KH Therapy is a safe, inclusive, and supportive space. Please treat the space, staff, and other clients with kindness and respect.

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